Thank you for booking a three-month integrative coaching package. We’ll meet on Zoom; in-person sessions are available in Houston by request. If you’d like in-person sessions outside the Houston area, travel and lodging are billed at cost, plus a daily per diem for meals and incidentals (aligned with prevailing GSA rates or a mutually agreed amount). At our kickoff, we’ll align on focus areas and schedule the 11 remaining sessions for the package. Please plan to use all sessions within three months of kickoff (we can extend by mutual agreement).

This is not therapy. Coaching is a confidential, forward-looking partnership for growth and clarity. It is not psychotherapy or counseling, and I don’t diagnose or treat mental-health conditions. If clinical needs arise, we’ll pause coaching and I’ll encourage you to work with a licensed mental-health professional; I’m happy to share referrals. For emergencies or crisis support, please contact local emergency services or a crisis hotline.

This is not consulting. Coaching doesn’t prescribe answers or produce operational deliverables. My role is to ask catalytic questions, reflect patterns, and support your decisions and follow-through. If you need expert analysis or step-by-step plans, I can recommend consultants—or we can scope a separate advisory engagement alongside coaching.

Scheduling & cancellations. Sessions start and end on time; arrivals more than 10 minutes late may be treated as a cancellation. You may reschedule with 24 hours’ notice; late cancellations and no-shows are billed in full. After each session, I’ll send a brief recap with next steps.

Confidentiality & recordings. I keep our conversations confidential except as required by law or to prevent foreseeable harm. Sessions will not be recorded without mutual written consent.

Results & responsibility. I’ll keep you focused, resourced, and moving—outcomes can’t be guaranteed, and you’re responsible for your choices and results.

Payment & non-refundable policy. Payment is collected at purchase and all fees are non-refundable, including late-canceled or missed sessions and any unused sessions after the three-month window. If I need to cancel and we can’t find a reasonable alternative time, I’ll issue a credit toward a future session. (Where consumer-protection laws require otherwise, we’ll honor those rights.)